Zicasso Travel Stories: The Trip That Comes Home With You

5-star zicasso review traveler story

Aaron did not go looking for a travel company. He went looking for someone who would take care of his family the way they deserved, from the moment they arrived to the moment they left, with nothing falling through the cracks. He had tried alternatives and knew what good travel looked like. He wanted someone who would treat the planning and travel experience the way he treated it: seriously and personally.

He found Zicasso online. And that was three trips ago.

Iceland came first, in 2023, and it remains the best vacation Aaron has ever taken. Then Ireland. Then Spain: a trip built around Holy Week in Andalusia, timed to celebrate his daughter's graduation and designed for a family of four that includes a 16-year-old son. They agreed to Spain without being entirely sure why, which turned out to be the right reason. The destination was easy. The son had been to Madrid with Aaron the year before and voted for Spain immediately. The daughter agreed. Aaron and his wife agreed. All Zicasso needed was the country and the specialist took it from there.

This is the third story in the partnership between Aaron and Zicasso. It will not be the last.

"We didn't expect how perfectly our specialist would place us inside the crowd"

Holy Week in Andalusia is not a festival in the way that word usually lands. It is a city shutting down entirely to celebrate. Processions move through streets so narrow the floats seem to breathe against the walls and crowds up to 15 people deep stand in the same spot for hours, with no intention to move. Aaron's specialist consulted with him before the trip. Granada during Holy Week would be complicated. The city would be full. Logistics that looked simple on a map would not be simple on the ground.

What the specialist did was intentionally position the family inside that challenge. In Granada, while the processions moved through the streets below, Aaron and his family watched from a room with a view directly over the plaza. Rather than fighting the crowd or struggling to see or navigating luggage through depths of true believers with no reason to let them pass, Aaron’s family was above it all, looking down at a celebration most visitors only partially see from eye level.

The one moment they did move through a thick crowd, luggage in tow, pushing toward their next stop, became a story rather than a crisis. "Once you're through it," Aaron said, "you understand why people are that passionate. It leaves a mark."

That is the difference between a specialist who warns you and a specialist who supports you. One gives you knowledge. The other gives you a memory.

"Having the backing of the specialist gave me the courage to explore. If I get stuck, I have someone to call"

Aaron is a runner. He has a good sense of direction, an instinct for turning down streets that look interesting, a preference for sitting in a café with a glass of wine and watching the city move around him rather than following a map from monument to monument. The guided portions of each day were an hour and a half to three with an expert guide, structured and purposeful, which gave him the framework he needed. Everything was an opportunity to be somewhere rather than see it.

One evening in Seville, at 9.30, Aaron was sitting in the apartment they had just arrived at when a Holy Week procession began on the street below. After an hour and a half, he and his son became restless. They turned right out of the building and walked until he found a true Spanish bar without tourists—the kind of place that does not appear in any search result because it does not need to. He sat with his son and watched the parade pass directly by the window.

"Having that backing," Aaron said, "of knowing that if I got stuck somewhere, I had someone to call, it was empowering. It gave me the confidence to turn right and see what was there. And [our specialist] called me more than I called them, just to check in."

"The guide, Frank, said, 'Give me 90 minutes in here, not four hours,' and he was right"

The Seville Cathedral is the largest Gothic cathedral in the world. It is also the kind of place where, left to your own devices, you could spend an afternoon reading every placard and still feel like you rushed. Or you could spend 45 minutes and feel like you saw it, but did not understand what you saw. Frank, the family's guide in Seville, had a different approach: 90 minutes of deliberate focus on the things that mattered to the family, selected and explained. The rest respectfully set aside.

Frank worked in English and Spanish, a running dual-track narration that let the family move through the cathedral at the pace of their comprehension and interest level rather than that of a “typical” tour. What Aaron remembers is not the square footage or the inventory of relics, but the specific things Frank chose to show them and the feeling, afterward, of having been inside rather than walking past or through.

In Ronda, the stop between Seville and Granada, the family found the same quality encounter on a different route: no guide, just a gorgeous city perched above a gorge, with a few hours to walk and look and eat. The right amount of time in the right place, with enough room to breathe.

"I didn't want all hiking and glaciers," Aaron said. "Or all history and cathedrals. Or all beaches. The mix was everything for me. That’s what makes a trip work for a family where not everyone wants the same thing at the same time."

"Federico came out to Granada himself. He made sure the graduation dinner was at the right table"

The Alhambra in Granada is the defining monument of Moorish Spain. Twenty-six acres of palace, fortress, and garden is built into a hilltop above the city, with carved plasterwork and reflecting pools still intact after seven centuries. It is also the kind of place that can close without warning if you do not have the right access, at the right time, with the right person explaining what you are looking at. Aaron's last guide in Granada was Federico, the Zicasso travel specialist who planned Aaron’s trip.

He arrived in Granada not because he had to, but because this was the Alhambra and this was a graduation trip, and Frederico wanted to be there for it.

He took the family through the complex, then to an olive oil tasting in a nearby market, with wine, beer, olive oil, and local food appearing in succession. The afternoon went longer than it was supposed to because everyone wanted it to continue. At one point, Frederico excused himself to make a call. That evening, the family had dinner at a restaurant with a terrace overlooking the Alhambra. Aaron had booked it six months earlier during the initial planning process, specifically for the view, specifically for the occasion.

It turned out Frederico had called the restaurant to ensure the family’s table was at the edge of the terrace for the best view of Granada and the Alhambra as its crown. "Federico checked on us," Aaron said. "He made sure we were in the right seat. That's not part of his job description. But that is what he did."

The Alhambra lit at dusk, seen from a terrace, on the night of a graduation celebration with the people you love and have traveled across the world with, that is the type of experience you carry forward.

"Months later, you're still mimicking the trip and you realize what it actually did to you"

The effects of the Spain trip did not end in the country. Aaron's wife changed how she cooks. Tapas are a regular thing now, not merely a novelty. It has become a habit, a way of eating that came home in her hands from Andalusia. Aaron's son now plays jazz on a record player, a practice he picked up in Ireland on an earlier Zicasso trip, but was further influenced by their time in Spain. Sipping a special whiskey is another thing Aaron carried home from their Ireland journey, now further complemented by Spain’s encouragement to sit, relax, and enjoy your surroundings.

"You can tell the impact it's making," Aaron said. "Sometimes you're in the middle of a trip and you don't know if it's good or not. Then, months later, you're still echoing it—the way you eat, the music you put on. That's when you know."

This is not a case Aaron makes lightly. He was raised understanding that travel does something to a person that other experiences do not replicate, that sitting in a café in a foreign city watching people go about their lives, or pushing through a crowd at Holy Week because you have no choice, or finding a local bar by turning right on instinct at 9.30 at night builds a kind of confidence that does not manifest any other way.

He wants that for his kids. His daughter is heading to college. His son is 16. The window for family trips of this kind is not unlimited and Aaron knows it. "Good luck doing this on your own when you get older," he tells them, not as a warning, but as a gift he is giving them while it is available to give. The first place he and his wife ever shared a room was in a hostel in London, near the bathroom. Now, if he has the opportunity to travel differently for his family, he is going to take it.

"Not often in life do you feel heard, cared for, and supported all at the same time," Aaron said. "But on these trips, I feel all of that. When someone is waiting with your name on a sign, you feel like a VIP. I want my kids to have that feeling. Then I want them to be confident enough to go wander into a bar they've never heard of and have the parade come to them."

What Aaron tells his friends

Lucerne, Switzerland
Lucerne, Switzerland

Aaron promotes Zicasso constantly. He is not sure all of his friends have followed through, but he knows one family, friends of his parents, has. They did Ireland with Zicasso and came back exactly as he expected: changed by it, grateful, already thinking about what comes next.

His pitch is simple. Start there. Tell them what you want. Let them build it.

"I don't see myself ever traveling internationally without starting with Zicasso," he said. "The trip is going to cost what it costs. For the difference, you get it exactly the way you want it and you get someone who actually cares whether you had a good time. That's not nothing. That's the whole thing."

He is not sure where the family will go next. Switzerland, Italy, Germany, Norway are all on the list. Whatever the destination, he knows how the planning starts.

If your family has a destination in mind and you want someone to take it from a country on a list to a trip you will spend the next year echoing, our specialists build your experience around your interests, intended for the people taking the trip.

Explore our Spain tours and vacations or begin with our Spain travel guide.

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