Our Middle East & North Africa Travel Specialists

The trip was superbly organized and Zicasso’s travel company was very professional, and demonstrated great care to ensure we had the kind of trip we envisioned.

From planning to execution, it was seamless. We enjoyed our vacation to Morocco and wouldn't have done it anyother way.

Morocco was such a special trip! Zicasso’s travel specialist made planning easy and the experience extraordinary. The accommodations were fabulous, the tours personal and interesting, the food delicious, and our driver was the best! We've been traveling together for 30 years and this was hands down one of the absolute best trips ever.

We loved everything about the trip! It was definitely a five-star experience! Zicasso’s travel specialist was wonderful. We had to cancel the original trip due to my health, but she was able to work with the travel companies, so we lost less money than we might have. She is very responsive and patient with questions. Her team was able to track down my visa to Tanzania when the other three had already received theirs!

While I normally handle my own trip planning, we decided to work with Zicasso for our first trip to Morocco at the advice of a friend, and I am so pleased with the entire experience. The knowledgeable travel agent listened to our ideas and helped us create an itinerary.
Everything was seamless. Accommodations were fantastic and the experiences exceeded our expectations. Our driver and guides enriched our understanding of the country and culture, while providing us a nice platform for exploring on our own. They were all very personable and well informed.

Our experience with Zicasso’s travel company was fantastic. When I started planning our trip, Zicasso’s travel specialist was very helpful in giving me ideas on putting together an itinerary to cover the historic sites of Egypt, as well as Petra in Jordan. He sent a detailed proposal with hotels, inter-country flights, tours, and optional activities. He made himself available to answer any questions via WhatsApp during the planning process.
When we arrived at and departed from various airports (Amman, Cairo, Aswan, Abu Simbel, and Hurghada), we were met by company representatives to ensure everything went smoothly. We were also given WhatsApp contacts for the operations team while in-country in case we had any questions.
Our three guides in Jordan, on our Nile River cruise from Aswan to Luxor, and in Cairo were all excellent. They were very knowledgeable and made our trip logistically stress free. All of our drivers got us where we needed to be on time. All of the hotels, as well as our Nile River cruise, were excellent.
Everyone at the travel company really wanted to ensure we enjoyed ourselves and all our needs were taken care of. We decided to do a hot-air balloon ride in Luxor last minute and switch from a horse-drawn carriage to a boat ride, and they made it happen. Our two-week trip was relaxing, enjoyable, and stress free.

Zicasso's travel designer was extremely helpful in crafting an itinerary and tweaking it based on our review feedback. Within the parameters of the available days, we did and saw what we wanted to and had a balance of scheduled program versus personal free time.
Guides and vendor partners: Our assigned guides for our trip were excellent and personable locals. They were great SMEs and also interesting people to get to know. The time spent with each guide added to the richness of the experience.
Services and servicing throughout the trip: From providing a digital itinerary app with our itinerary easily available, updated with airline boarding passes. Hiccups can happen with travel plans. The travel designer was always aware and tracking, and took proactive steps to final, alternative options. For example, our scheduled hot-air balloon got cancelled and he worked to find an alternative option for the next day, and we recovered. Similarly, when one of the hotel stays wasn't ideal (noise, poor air conditioning), we were given a much better option when we returned for the last stay before departure. Again, issues will come up; he took ownership and worked on our behalf to solve it and seek the best alternative option. We stayed in touch via chat and periodic phone check-ins.
Special and unique: Knowing that it was our anniversary trip, the travel designer added a couple of special treats at a couple of our stays, which we appreciated.
In total, this resulted in a stress-free, highly enjoyable bucket-list trip to Türkiye. Our travel specialist was the best choice to help us experience Türkiye via sights, sounds and taste. I would highly recommend this tour partner. They were very professional, highly accountable, and responsive. Great people all around to deliver a personalized travel experience.

Overall, we had a wonderful trip. All of the locations were great and met our expectations. A few of our hotel accommodations could have been a little bit better, but overall, they met our needs. The tours and our guides were wonderful, very knowledgeable, and friendly.
The river ride in Seville, Spain, was the only activity that wasn't very good, as it seemed more like a boat ride versus a tour. Also, the communications with the travel company in Greece and Spain were excellent. They provided all the information we needed via text and WhatsApp.
We were very pleased with Zicasso’s travel specialist. She was friendly, knowledgeable, and always available to answer our questions.