Our trip to Colombia was our third travel experience arranged via Zicasso. As was the case with our previous two trips, this one was managed nearly flawlessly from start to finish with the kind of attentive customer care we have become accustomed to with Zicasso and their partners.

The agent from our travel company went above and beyond in assisting us with all our planning, providing insights and recommendations only someone who has experienced Colombia fully can provide. She was very patient in helping us make adjustments to arrive at the perfect itinerary and then remaining in constant contact to ensure every minor detail was handled perfectly throughout our journey.

Our drivers and tour guides made sure we were greeted and escorted through each destination, from Medellín to Bogotá to Cartagena and our final destination on Isla Barú. While many friends expressed concern over our safety in Colombia, I can say we did not feel unsafe for a moment. The Colombia of today is no longer one riddled with crime and drugs, but rich in culture and charm.

We greatly enjoyed the thriving art scene of Comuna 13 and the nightlife of Medellín. Our hotel made us feel like we were in the middle of the rainforest, while just steps away from the bustle and excitement of the Poblado district. Our visit to a wonderful coffee plantation provided a full education on every step of the coffee-making process, from the berries on the tree all the way to a delicious cup, delivering a new appreciation for black coffee. I may only drink Colombian from now on.

Bogotá proved to be a modern city with an incredible food scene. Our agent arranged an amazing gastronomical tour for us one evening that catered to our dietary needs. We attended an amazing wedding on top of an old portside fort in Cartagena and enjoyed the charm of the old walled city before relaxing on a pristine beach off the coast, then heading home to tell everyone to hurry down to see all Colombia has to offer.

I can only say, Zicasso is the only way to plan your travel, whether alone or with a small group. For those considering Colombia, our in-country travel company carries my strongest endorsement.

Zicasso’s travel agent cares passionately about his clients. I used his company for a three-week Aegean odyssey in March-April 2025. My special request was to have a meal with a local family in their home. He arranged for immersive cooking with two families in Türkiye and Greece. He has an outstanding roster of local guides who provided private tours in Istanbul, Cappadocia, Kuşadası, Santorini, and Crete. All the guides were personable and knowledgable, and we had fun with day(s) filled with laughter. I mentioned to one that the hotel was going to charge 50 euros for laundry. He arranged his local laundry to do it for less than $10.

Our travel company pays attention to details, having the influence to get me upgraded rooms with spectacular balcony views of the Parthenon and Aegean Sea. The hotels were in strategic locations, with easy walking to restaurants, shopping, and points of interest. He ensured I had “fast pass”, so I went into the shorter security lanes at the airports. The vehicles were either Mercedes-Benz vans, sedans, or other nice SUVs for more room and better views.

For me, it is when things go sideways that one learns the value of a good travel specialist. On the day I was to fly from Athens to Santorini, all the transportation workers in Greece went on strike for 24 hours. There were no planes or ferries. That causes cascading problems. My agent arranged for me to spend the extra night in the same Athens hotel, got a new flight to Santorini the next day, even though the flights were very full, had the room ready for me in Santorini when I arrived early in the morning, and had the transfers waiting for me. I did not worry, as I knew I would be taken care of. The day before the strike, I was talking with other tourists who were scrambling to make arrangements when the internet and phone lines were jammed. The peace of mind was immeasurable.

This was a trip of a lifetime, thanks to Zicasso’s travel company!

Our family recently returned from an unforgettable journey through Morocco and we owe the magic of this experience to the incredible team at our travel company. From the moment we reached out, we were met with warmth, attentiveness, and an exceptional level of care.

The company crafted a beautifully balanced itinerary that allowed us to truly immerse ourselves in Moroccan culture. Every detail was thoughtfully arranged, from transportation and accommodations to amazing local guides and our incredibly hospitable and attentive driver, who made the experience feel personal and deeply welcoming. The team was flexible throughout, adjusting plans effortlessly to suit our pace and preferences.

Highlights included a hands-on pottery workshop, a delicious cooking class filled with traditional Moroccan flavors, and a dreamy night of glamping in the Agafay Desert.

We also loved the coastal charm of Essaouira and the vibrant energy of Marrakech, with its colorful souks, stunning architecture, and lively atmosphere.

What stood out most was the kindness, authenticity, and thoughtfulness of everyone we encountered through our travel company. The experience gave us a meaningful connection to the country – its culture, landscapes, and people – that we’ll remember for a long time.

Thank you for such a memorable and enriching trip!

We just returned from a spectacular three-week journey through South America (Peru, Chile, and Argentina) and, once again, Zicasso, along with our trip planner, delivered an unforgettable experience. This was our second time using Zicasso and it’s clear why we keep coming back.

From the very beginning, our trip planner was a true partner in planning. He listened closely to our interests, helped shape an itinerary that perfectly balanced adventure, culture, and relaxation, and offered thoughtful insights that only someone deeply familiar with the region could provide. His attention to detail in the pre-trip phase was impeccable. We felt fully prepared and taken care of before we even left home.

Once on the ground, everything ran like clockwork. The in-country communication was seamless. Our agent and his team were always just a message away and incredibly responsive. Every driver was prompt, professional, and personable. The tours were consistently outstanding, with guides who were knowledgeable, passionate, and genuinely engaging. The accommodations were beautiful, comfortable, and perfectly situated, offering unique charm and excellent service at every stop.

It’s not easy to plan a multi-country trip with so many moving parts, but Zicasso and our agent made it look effortless. We came away with lifelong memories and we’re already dreaming about our next adventure. Zicasso continues to exceed our expectations and we wouldn’t hesitate to use them again.

After 15 years of vacationing on small, live-aboard, scuba-diving ships around the world, we wanted our first land-based tour to be extraordinary. We sought a plan to include all drivers, transfers, and hotels, and an itinerary to include private walking and car tours of culturally significant sites and museums. Our goal was to cover, on our first trip to Scotland, the Scottish lowland and highlands, significant city centers, as well as the legendary palaces, lochs, castles, and museums. Moreover, my husband requested we focus on the Pict time period, especially the carved stones, swords, and other fighting devices used throughout the last 3,000 years of Scotland’s “recent” past.  

Our travel company was one of three firms we solicited for a proposal on a luxury vacation in Scotland. Only this Zicasso company hit these targets out of the box with a much better agenda than the competition and very competitive pricing. Moreover, their tour included a recommendation for a two-hour sword-fighting lesson, followed the next day by a visit to a private sword-fabricating forge!!

We returned home four days ago from our remarkable 13-day trip. The highlights of our trip are too exhaustive to even list. Three fantasy-fulfilling high points comprised three nights in a luxury castle bed and breakfast on the west coast, and visits to Inner Hebrides islands, including Iona, where I purchased two sterling Celtic penannular brooches. This was topped off with the commissioning of two swords from the forge, a Claymore and a basket hilt to be custom made using ancient techniques that will result in a pair of one-off customized designs including scabbard carvings and decorated multi-layer battle-ready blades.  

Overall, the tour used amazing guides, including two who wore kilts and full Scottish dress throughout their tours, provided a plethora of castles, and enough alone time to explore the local area and relax while eating the best meat and seafood imaginable, culminating end-to-end in the best vacation of our lives!!

Based on our experience, I cannot entreat you strongly enough to at least get an offer of services from this travel company. We submit you will not be disappointed in the offer or the fulfillment.

How can I even begin to explain this trip? It was better than anything we could have ever imagined or put together ourselves.

The level of service, attention to detail, and overall knowledge of our wants and needs was unlike any other trip we have ever had. Zicasso’s travel agent planned and executed the perfect trip from beginning to end, and when flights were delayed and missed, he had connections and options ready. When we asked if we could add or select a different option to something, he would pivot and make it happen.

We loved all the activities. Like everything in life, you have to roll with the weather and traffic and unexpected things like every other traveler, but our agent made sure we had a cooler of drinks and the best guides ever, no matter what!

He selected the most perfect guide for us! Our guide was kind and funny and truly knew Balinese culture, and took such pride in his work and knowledge. We felt so honored to have him with us. He was a fantastic photographer, conversationalist, and someone who, by the end, we truly considered a friend.

Every single resort and property our agent picked was incredible. We would wake up and want to pinch ourselves, and multiple times would shake our heads laughing, asking if this was real life. From the jungle and the islands to the beach and our magnificent private residence with a pool and staff, everything was perfectly executed by our agent and his team. This was the trip of a lifetime with the people we love the most and everything was phenomenal. We can’t thank you enough.

We just returned from our two-week trip to Chile, planned for my 60th birthday. My boyfriend and I had the most spectacular trip! Zicasso's travel company put together an amazing itinerary, designed to meet all our requirements for experiences, logistics, uniqueness, and our desired activities. From my first call with the travel specialist, I felt the responsiveness, personalization, and high level of service his company provided. I couldn’t have asked for anything more in a travel partner.

We had three stops – a winery in the Colchagua Valley, a boutique hotel in the Patagonia Lakes region, and a lodge in southern Patagonia, near Torres del Paine National Park. The recommendations on lodging were so perfect. Each was intimate, with such a high level of service and uniqueness. We loved that they were all inclusive, with meals and excursions included. This allowed us to adjust our plans day to day, based upon weather and how we were feeling. The travel specialist also made arrangements to make sure I had a very special birthday celebration, which was absolutely wonderful.

Zicasso's travel specialist truly exceeded expectations in crafting an unforgettable travel experience. His dedication to creating the perfect itinerary was evident through multiple planning sessions tailored to our needs. Despite numerous changes, he remained flexible and shared invaluable expertise about the destination, ensuring every detail aligned with our vision for the ideal vacation.

Even when a minor issue arose near the end of the trip, his responsiveness and quick action to arrange new accommodations made a significant difference. His proactive check-ins throughout the journey provided peace of mind, allowing us to fully relax knowing we were supported every step of the way.

This level of personalized service and attention to detail makes this travel company stand out as a premier travel-planning service. I wholeheartedly recommend this company and its team to anyone looking to plan their dream trip with confidence and ease.

Let me begin by saying this is the first time I have used an internet travel agent. I am in my 70s and until now, did my own research and trip planning, but as I prepared for my bucket-list trip to Portugal and Spain, I felt the need for professional help. 

I used Zicasso to find a travel agent. Choosing these travel agencies was the best travel decision I have ever made. The travel consultant assessed our desires and designed a trip that covered all of our wishes and more. Her suggestions for particular experiences (i.e., food tours, winery visit, boat tour, etc.) added dimensions to the trip that we had not even thought of. And with the help of her team and contacts, she executed that perfect plan. 

Every travel connection, hotel, and tour worked seamlessly. No transport or guide was ever late. Every guide was a delight, not only showing us their particular area, but giving us a window to life in that region. 

The app she provided was amazing, complete with a detailed schedule, contacts and emergency numbers (24/7), travel tips, copies of all tickets, and information on all the places we were visiting. It was also very easy to share our itinerary with folks back home. Communication with her was terrific before, during, and after the trip to make sure our needs were met.

Not only did this trip exceed my expectations for a dream trip, but the travel consultants and their team also gave me the gift of not worrying. Priceless!

Zicasso's travel company sent us on an epic trip to Costa Rica. The whole trip was so easy for us because we only had to show up at the time noted on the itinerary. The travel specialists were incredibly helpful during the planning and packing process, quickly answering any questions we had and giving advice.

The trip itself was incredible and I don’t think we can choose a favorite when it comes to the activities we did. We saw so much incredible flora and fauna while learning about the areas we visited. Ziplining, waterfall rappelling, and tubing were so much fun. We were part of a group of several families traveling together and this trip would not have been nearly as awesome without this travel company. I know it was challenging at times, but we are so thankful. We stayed in some beautiful and unique resorts. We appreciate that this company was available during our trip for any needs that popped up. This was such an unforgettable trip. Thank you.

The trip specialists at Zicasso's travel company provided us with great service. We want to extend our heartfelt thanks for the absolutely fantastic experience that this travel company arranged for us in Italy. Every detail of the trip, from the exceptional tour guides and drivers to the beautiful hotels in perfect locations, was flawlessly planned and executed.

It’s hard to choose a favorite part of the journey because everything was so thoughtfully curated. What truly stood out, though, were the wonderful people we met along the way. Their warmth and knowledge made our trip not only memorable, but truly unforgettable.

Thank you for creating such a seamless and enriching adventure for us. We will definitely be recommending this tour operator to our friends and family, and we look forward to planning our next journey to Italy with you!

This trip and Zicasso's tour company were totally amazing! This travel company was so very professional in all aspects that we were blown away by them. They delivered exactly what they said they would. The staff were so easy to work with and the travel guides were awesome. We would highly recommend them to anyone thinking about a trip to Iceland!!

All aspects of our trip were extraordinary. From the first conversation with Zicasso’s trip planner, I knew she was the right person to plan our Ecuador experiences. She understood that we wanted to avoid crowded tourist attractions, preferring to interact with locals and the flora and fauna that surround them. 

Our guide made these things possible, taking us to eat at some of his favorite cafés as we traveled from Quito to the hotel near Nanegalito, and later from this one to the one in Imbabura. He was more than a guide, catering to all of our needs and sharing his personal contact information with us should we have any problems along our journey. He was an excellent guide. Although he was raised in the cloud forest region, he was knowledgeable and loves the entire country and its history. He could answer any question about the indigenous population, religious practices, food, or sports. As an academician, I recognized his teaching potential. He could be a professor one day.

Zicasso's tour operator really delivered in "Zicasso style" on our three-day stay in Tokyo. We had one very knowledgeable and fun guide for our full visit. That allowed our group to get to know her and she us! We really enjoyed our private yakatabune sail. It was a fun boat with great food and an open bar! And the ramen sampling trip the evening before was informative and fun! All in all, we had a very relaxing and fun time in Tokyo following our two-week travels through the Pacific.

The Zicasso agency provided great services and was very responsive. The drivers and guides were excellent. However, the itinerary felt a bit rushed, as I didn't realize that many places require an hour to two hours of driving. This didn't leave us enough time to explore each site thoroughly. Additionally, due to the season, some places were closed or closed early. We appreciated how quickly our driver and tour guide found alternatives for us. 

Another aspect we would have appreciated was more historical context and background stories about each location, as this would have added depth to the experience. 

Overall, we had a good time and all of the tour guides and drivers were very personable, making the journey enjoyable.

The Zicasso travel company was incredible to work with. My wife and I booked our honeymoon to Sri Lanka through them. The booking experience was incredibly smooth; our travel agent worked with us throughout to ensure we had the trip that we wanted. She was always responsive and attentive, and always available, even to set up phone conversations, despite the 11-hour time difference. Everything about our trip was also truly amazing; all of the experiences were wonderful and all of the local guides they set us up with did a great job. Not only were they very knowledgeable and interesting, but they were very friendly and we had a great rapport with all of them by the end of our tours.

I really can't recommend traveling to Sri Lanka enough and using this company if you're looking for a travel agency. My wife and I were already trying to figure out how we could come back by the end of our trip!

First of all, and most importantly, the Zicasso travel specialist listened to me regarding what was important for our trip to be successful. As a result, the activities, modes of transportation, types of accommodations, and amount of free time totally fit our interests and lifestyle. The communication all along the way was excellent and I felt very comfortable making changes in the planning process. 

There were excellent personal touches which were unexpected, but very much appreciated, such as securing emergency exit seats on all flights and having hard copies of our itinerary at our hotel when we arrived in each country. 

She made sure we had outstanding private hikes that showed us many birds, which is our passion! 

Overall, I couldn't have been more pleased with the whole experience.

Zicasso's travel agent was amazing in organizing a nine-and-a-half-week custom trip through Southeast Asia for us. She was intelligent, organized, efficient, and very clear in her communications. And patient too, going through several revisions. It was a concierge service! From the moment we arrived, everything the travel agent organized went like clockwork – the pick-ups, accommodations, flights, guides, and drivers were all perfect. 

The accommodations all matched closely with the guidance we gave the travel specialist on quality, facilities, etc. Most of the guides spoke excellent English (for a couple, it was passable). All had a passion for their country’s culture and history, and spending a few days with each of them in the car allowed us to have some wonderful conversations on more personal and nuanced topics. 

Then, when one of us needed to be hospitalized, the travel specialist jumped in to facilitate communications, arrange extra nights in hotels, and then recover what refunds were possible for the final two weeks we had to eliminate from the trip. You will not find a better tour operator!!

We could not have been more pleased with the trip Zicasso's travel company created for us! We worked with a travel specialist and he planned an encompassing, enlightening, and very fun trip. It was our first time in Spain and we loved being there. The hotels, guides, drivers, and experiences he arranged were all outstanding.

Our trip, arranged by Zicasso's travel agency, was an experience of a lifetime! They were exceptional from the beginning, spending at least 30 minutes listening to our needs and expectations during our initial meeting. The personalized itinerary was perfect. 

The guides, the experiences, and the places to stay were all outstanding. The guides were all experienced, personable, and knowledgeable. The experiences were phenomenal. Little unexpected extras were provided during the trip. 

Everything met and often exceeded our expectations. I highly recommend this travel company due to their personalized service.