Our Italy Travel Specialists

Everything worked out perfectly, from our first contact with Zicasso, through the planning process with Zicasso’s tour operator (our travel agent was the best!), and onto the trip itself.
We liked the process, the ability to work with a specialist with our wants, concerns, and needs, as well as the actual itinerary and follow-through on the ground. The concierge at each location (Rome and Sicily), as well as the use of WhatsApp, was a great thing to have. Not that we had any issues, but the availability was very comforting.
The guides used were fantastic! They were very knowledgeable and very personable. The drivers were prompt, friendly, and helpful. The accommodations picked were what we wanted, in the middle of things and perfect for our needs. I would just add that explaining the differences within the accommodations on room types would have been helpful. I would have probably gone with a bigger room in Ortigia if we'd been aware of the differences. We did know European rooms were smaller than what we're used to here in the States, but there was little light in the room we had and it was very small. We loved our accommodations in Agrigento and the hotel in Taormina!!!
All in all, we can't say enough; we've been telling our friends all about Zicasso and our travel agency. We would definitely use you again.

Overall, we had a wonderful trip. All of the locations were great and met our expectations. A few of our hotel accommodations could have been a little bit better, but overall, they met our needs. The tours and our guides were wonderful, very knowledgeable, and friendly.
The river ride in Seville, Spain, was the only activity that wasn't very good, as it seemed more like a boat ride versus a tour. Also, the communications with the travel company in Greece and Spain were excellent. They provided all the information we needed via text and WhatsApp.
We were very pleased with Zicasso’s travel specialist. She was friendly, knowledgeable, and always available to answer our questions.

Our trip to Italy was fantastic! Zicasso's travel company helped us design a trip to great destinations.

The travel company did a fantastic job planning our Italian vacation to the Amalfi and Sorrento coasts. The hotel in Positano was breathtaking. The excursions that Zicasso's travel designer recommended were fantastic. The cooking class in the hills overlooking the coast was amazing. Our travel plans changed due to airline difficulties and she was incredibly helpful in making adjustments on the fly to ensure our trip went as smoothly as possible.

From start to finish, this was an amazing trip! All the accommodations were excellent, the tour guides were knowledgeable and engaging, our drivers were friendly and helpful, and the experiences (walking food tours, cooking class, wine tastings) were just what we wanted! We are extremely happy with the help we received from Zicasso's travel specialists, all the arrangements that were made, the communication throughout our stay—the entire trip!

The tour company did everything we agreed upon.

The trip was excellent. Zicasso’s tour operator handled our special request and situation very well. They were very responsive and helpful.

When we decided to go to Italy, we wanted to avoid a group tour so we could see and do what we were interested in at our own pace. Zicasso connected us with our tour operator and we were impressed with their competence, knowledge, and personal touch. Throughout the process of deciding what to do in Italy, they provided valuable guidance and suggestions. Information was exchanged via email, Zoom, and phone calls, then everything was confirmed by email from the tour operator. Our agenda was detailed and easy to follow. We visited five cities and stayed at small and large hotels, some downtown, some rural.
We recommend using guides, as we did for a two- to three-hour walking tour, for places you visit. All our guides and the excursions the tour operator arranged were excellent. We could not have done these things with a group tour. All transportation in Italy was arranged for us and the drivers were professional, friendly, and prompt, so we had no problem getting places. The hotels we stayed at were screened by the tour operator, so they were exactly what we wanted. They included breakfast, which was excellent. All recommendations for places to eat worked out great for us and we enjoyed them immensely.
The tour operator is an expert in travel to Italy. The custom itinerary they provided made our trip very special for us and we enjoyed it beyond our expectations. We highly recommend using this tour operator for any trip to Italy.