Our New Zealand Travel Specialists

Zicasso’s travel agent did an excellent job planning this trip. We loved New Zealand.
If we were to do it over, we would probably reduce the hours on buses and vans by perhaps flying, for example, from Christchurch to Queenstown.
We loved our Māori cultural evening and the Redwoods evening light show in Rotorua.
We wondered why we were collected at 8am and driven to the airport in Rotorua, where we ended up spending over six hours at the airport, leaving little time to spend in Christchurch that day. It did not make any sense to us.
We loved Queenstown and the accommodation at our hotel in Queenstown. Queenstown was the highlight of our trip. Unfortunately, and beyond anyone's control, our kayaking trip was cut short due to windy weather and we were unable to do the glacier heli-hike in Franz Josef, also due to weather conditions, leaving us with a lot of time in a much less desirable town and our worst accommodation for nearly two days.
The rail adventure was superb.

Zicasso’s travel specialist was great, always in touch, replicated what I wanted, and helped me get it with no fuss.

Zicasso’s travel agent created a perfectly curated itinerary just for us!

Zicasso’s travel agent really listened to what we were looking for and tailored the trip accordingly. She offered multiple choices for accommodations and activities, and adjusted the itinerary until we were satisfied. When there was an issue with a booking, the travel company went above and beyond to fix it. The travel company was also available during our trip to help problem-solve as the need arose. She was flexible when we asked to change the itinerary mid-trip and was very accommodating.

Our trip to Australia was incredible! Zicasso's tour operator put together a very thoughtful, well-paced itinerary. Our transportation always met us on time and with a good attitude. We enjoyed the diversity of experiences curated for our stay.
They took our bucket-list items and created an itinerary that allowed us to see almost every one! We were grateful to have a tour of the Historic Rocks in Sydney, a boat cruise harbor tour, watch "Carmen" at the Sydney Opera House, take a sunset camelback ride in the desert to see Ayers Rock, snorkel the Great Barrier Reef, and get a private tour of a wildlife habitat (this was so special because we got to interact with some of the animals and learn from their keepers directly).
The only occasion on which I wish we'd had more time to spend was at Kuranda Village! There was so much to do and see, but we had an Army Duck tour and Aboriginal experience booked, which I really enjoyed because we got to ride through the jungle and enjoy performances from the Pamagirri community. Taking the Skyrail up and the train down was also a sight to see.
We enjoyed the intimate nature of tours, allowing us to ask questions about history, architecture, and daily life, and engage with our tour guides in a meaningful way. Highly prefer this style of private/small tours to the bigger bus tours. Our accommodations were impressive--from the luxurious hotel on George Street in Sydney to the desert resort in Uluru to the lodge on Captain Cook Highway in Port Douglas! We got to experience a range of climates. There was never a dull moment.
Even though the itinerary seemed jam-packed, we had just the right amount of time to rest and reset between activities and travel. Having such a detailed and professionally done itinerary gave us real peace of mind. The coordination of hospitality was also impeccable. Our hotels always communicated seamlessly with our pre-arranged transportation and tours. The trip was fun and totally stress-free! We were constantly delighted and charmed by this country and its people.

Zicasso’s travel agent did a great job setting up our itinerary to meet our wants and adjusted it as we requested. They also selected excellent hotel locations, with most of them being walkable to our activities or nearby dinner spots.

Zicasso's travel agency created a perfect customized trip itinerary for us. They coordinated our many accommodations, flights, tours, car rentals, and transfers without an issue.

Zicasso’s travel agent put together a trip of a lifetime to Australia for us. We are so pleased with her patience and the care she took to ensure everything was perfect and taken care of for us.