Our Rwanda Travel Specialists

We loved everything about the trip! It was definitely a five-star experience! Zicasso’s travel specialist was wonderful. We had to cancel the original trip due to my health, but she was able to work with the travel companies, so we lost less money than we might have. She is very responsive and patient with questions. Her team was able to track down my visa to Tanzania when the other three had already received theirs!

Trip was well organized by Zicasso’s travel specialist and her team. Support in Kenya with my missing luggage was outstanding. Safari tours, city tours, and the respective accommodations more than met our expectations.

As you know, we had difficulty deciding between Zicasso's travel specialists for this trip.
As it turned out, the specialist we went with and his team did an exceptional job planning and executing all the details necessary for a memorable trip for me and my family.
I really appreciated how detail-oriented he was and how responsive he was to inquiries pre-trip and, when necessary, during the trip.
He deserves the highest recommendation from the experienced travelers that we are.
Richard

From our initial conversation to finalizing the itinerary and final preparations, Zicasso’s travel consultants have been fantastic to work with. They kept in contact with us during our trip to ensure everything was to our liking, including the last-minute scheduling of car transport when one of our bush planes was canceled due to low clouds.
As for the itinerary and the hotel/lodge/safari recommendations, all were exceptional and offered something different to experience. Our entire trip, from start to finish, was exceptional, with great locations, great safari experiences, and wonderful food.

Out of my many vacations this one was by far the most amazing experience I have ever had.  This travel company listened to what I wanted and exceeded my expectations. The camps we stayed at went above and beyond when it came to guest service and the drivers and Masai guides showed not only their knowledge in safari trekking but gave us an insight into their beautiful and innocent lifes... I did not want to leave.

We had an amazing trip, planned by Zicasso's travel partner. This is the first time I've ever used a travel agent and I'll admit, I was nervous. She took all of our feedback into consideration while planning. I highly recommend!

The trip was absolutely wonderful. Thanks to our travel planner and guide, we were able to fit so much adventure into 12 days. Communication was always prompt and our planner quickly answered all of our questions leading up to and during the trip. The transfer from our Kenya guide to our Uganda guide was seamless. We had an issue with logistics in the last few days, but our planner helped us solve it quickly.
The only thing I would suggest they do differently: Our communication leading up to the Uganda portion of the trip was with the operations manager. We didn't meet our guide (or know they weren’t the operations manager) until the morning we left for Kibale. It would have been nice to have some communication with our guide beforehand as there were a couple of things on the itinerary (prepared by the manager) that our guide seemed not to know anything about, namely a game drive in Queen Elizabeth Park.