Our Rwanda Travel Specialists

From our initial conversation to finalizing the itinerary and final preparations, Zicasso’s travel consultants have been fantastic to work with. They kept in contact with us during our trip to ensure everything was to our liking, including the last-minute scheduling of car transport when one of our bush planes was canceled due to low clouds.
As for the itinerary and the hotel/lodge/safari recommendations, all were exceptional and offered something different to experience. Our entire trip, from start to finish, was exceptional, with great locations, great safari experiences, and wonderful food.

It was an incredible, epic trip! We had stress-free transitions and accommodations throughout the trip due to the wonderful trip organization by Zicasso’s travel specialist!

As you know, we had difficulty deciding between Zicasso's travel specialists for this trip.
As it turned out, the specialist we went with and his team did an exceptional job planning and executing all the details necessary for a memorable trip for me and my family.
I really appreciated how detail-oriented he was and how responsive he was to inquiries pre-trip and, when necessary, during the trip.
He deserves the highest recommendation from the experienced travelers that we are.
Richard

Our trip to Kenya and Tanzania was magnificent. Zicasso’s travel company planned a trip for us that took into consideration all our requests, from seeing Mount Kilimanjaro to visiting camps with open Jeeps for game drives.
They were extremely helpful before the trip when we had an issue with my visa and made sure I had the support I needed from their travel partners on-site.
All of the camps they selected for us were great. They checked in during the trip to make sure everything was going as planned and followed up on our return for any comments we might have had. We can’t say enough good things about this travel company.

Out of my many vacations this one was by far the most amazing experience I have ever had.  This travel company listened to what I wanted and exceeded my expectations. The camps we stayed at went above and beyond when it came to guest service and the drivers and Masai guides showed not only their knowledge in safari trekking but gave us an insight into their beautiful and innocent lifes... I did not want to leave.

The trip was absolutely wonderful. Thanks to our travel planner and guide, we were able to fit so much adventure into 12 days. Communication was always prompt and our planner quickly answered all of our questions leading up to and during the trip. The transfer from our Kenya guide to our Uganda guide was seamless. We had an issue with logistics in the last few days, but our planner helped us solve it quickly.
The only thing I would suggest they do differently: Our communication leading up to the Uganda portion of the trip was with the operations manager. We didn't meet our guide (or know they weren’t the operations manager) until the morning we left for Kibale. It would have been nice to have some communication with our guide beforehand as there were a couple of things on the itinerary (prepared by the manager) that our guide seemed not to know anything about, namely a game drive in Queen Elizabeth Park.

We had an amazing trip, planned by Zicasso's travel partner. This is the first time I've ever used a travel agent and I'll admit, I was nervous. She took all of our feedback into consideration while planning. I highly recommend!