Our Uganda Travel Specialists

Both of our guides in Ghana, and in Togo and Benin, were excellent. They not only followed the itinerary, but they added activities that were of interest to us. They were competent, enthusiastic, and very well informed. Our driver was a great support.
On our last day, which was on our own, he offered to drive us to the places we wanted to go and then delivered us to the airport. One of our guides surprised us on the last day and joined us for our final activities, even though we had said our goodbyes the week before when we left Ghana.

Our trip was incredible. The guides were excellent, especially our guide with 30 years of experience. We were very thankful to have everyone who guided us at the airports, especially in Nairobi, which we would not have been able to get through without their help. The assistance in Zanzibar was very helpful, as one of us did not have a visa yet. We appreciated the guidance and patience from the Zicasso team.

As you know, we had difficulty deciding between Zicasso's travel specialists for this trip.
As it turned out, the specialist we went with and his team did an exceptional job planning and executing all the details necessary for a memorable trip for me and my family.
I really appreciated how detail-oriented he was and how responsive he was to inquiries pre-trip and, when necessary, during the trip.
He deserves the highest recommendation from the experienced travelers that we are.
Richard

Our experience working with Zicasso’s travel specialist and this travel company was excellent. The travel specialist was highly responsive and professional, and easily understood what we wanted, designing an itinerary that we thoroughly enjoyed.

Out of my many vacations this one was by far the most amazing experience I have ever had.  This travel company listened to what I wanted and exceeded my expectations. The camps we stayed at went above and beyond when it came to guest service and the drivers and Masai guides showed not only their knowledge in safari trekking but gave us an insight into their beautiful and innocent lifes... I did not want to leave.

The trip was absolutely wonderful. Thanks to our travel planner and guide, we were able to fit so much adventure into 12 days. Communication was always prompt and our planner quickly answered all of our questions leading up to and during the trip. The transfer from our Kenya guide to our Uganda guide was seamless. We had an issue with logistics in the last few days, but our planner helped us solve it quickly.
The only thing I would suggest they do differently: Our communication leading up to the Uganda portion of the trip was with the operations manager. We didn't meet our guide (or know they weren’t the operations manager) until the morning we left for Kibale. It would have been nice to have some communication with our guide beforehand as there were a couple of things on the itinerary (prepared by the manager) that our guide seemed not to know anything about, namely a game drive in Queen Elizabeth Park.