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Joy's Travel Agency
Based on 29 reviews
Destinations:
Verified Review
Our trip to Peru was truly magical! Zicasso got us in touch with our amazing travel agent, who talked with us and really worked hard to tailor the trip to our wishes. She made great suggestions and included a few things we were interested in as well. She was also incredibly helpful and available during our trip.
The trip was a mix of adventure and romance. We flew over the Nazca Lines, road sand dunes, had a romantic dinner under a huge tent in the desert, visited local artisan shops in Paracas, rode Peruvian horses around the Sacred Valley, visited Machu Picchu, climbed Huayna Picchu, rode the luxurious Hiram Bingham train, and enjoyed a food tour and coffee/chocolate tasting in Barranco.
The hotels were top-notch in each city we visited. They had beautiful locations, friendly staff, and amazing services!
Our tour guides were also top-notch. They were friendly, helpful, knowledgeable, and engaging. Three stood out to us: our guides in Paracas and Cusco, and our driver in Cusco.
Overall, our trip wasn’t long enough for how much fun we were having! The people of Peru are so welcoming, the food is delicious, and the sites are magical.
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Christian's Travel Agency
Based on 81 reviews
Destinations:
Verified Review
I traveled along the Carretera Austral road in southern Chile. It took a while to figure out where I wanted to go, but Zicasso's travel partner was very patient with me and helped me come up with the perfect itinerary.
I didn't have a big budget, but they treated me as if I was their best customer and never pressured me to spend more money. The "trip plans" app they set up for me was amazing and allowed me to follow every detail of my itinerary, with directions and phone numbers to all of my destinations. Plus, it allowed me to contact them every day, 24/7, if I had questions.
I changed an excursion in the middle of the trip and they took care of everything without any penalties. They even paid the difference in the price of the replacement excursion. Plus, they moved another excursion to another day with better weather conditions.
I could not have asked for a better experience and highly recommend our travel agents to anyone traveling to South America. They are the best!
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Alejandro's Travel Agency
Based on 163 reviews
Destinations:
Verified Review
There are not enough words to describe how magical this trip was. It was 26 days and every day was an adventure filled with unexpected surprises. This trip touched the highlights of Argentina and just a tiny portion of Antarctica. Even though I was not able to see the whole of Argentina and the whole of Antarctica, the experience remained beautiful, all thanks to Zicasso's travel agent and his team, who made this trip very much a magical adventure. Yes, it was aggressive, as I covered many different parts. However, my agent and his team made it possible for me to feel comfortable and enjoy my experience. He and I worked together from March 2024 to October 2024 on customizing this trip. We talked about the budget and certain modifications. The result was a trip I will never ever forget.
Buenos Aires: I was there for one night and got a great overview of the history of Argentina from my guide. In the six hours I had on the tour, I understood I needed to stay in Buenos Aires longer to appreciate the city. There are many districts and each has its own history and, in a way, its own culture. I have to return to explore Buenos Aires a little bit more because six hours is not enough to explore this beautiful city. I was amazed at how green this city is. I appreciated the guide for giving me an overview of the history of Argentina. However, I know I need to come back to really get an in-depth education of the history of Argentina, especially the history of Buenos Aires.
El Calafate: This is a relatively new city in Santa Cruz province. Let me tell you, it is absolutely gorgeous. It has a different, country-style feeling. One of the biggest attractions of El Calafate is definitely Lago Argentino, with branches of its glacier river surrounding the city. The Perito Moreno Glacier was absolutely magnificent. I can't believe I was able to trek on top of the glacier. The guides were awesome. They helped me a lot while I was struggling to trek on this glacier. They made me feel comfortable and gave me the courage to trek on just a small part of the glacier.
The next day, I visited El Chaltén. My guide was awesome. She made me comfortable during the three-hour ride and told me lots of interesting facts. She was very patient when I was hiking up to Laguna Capri. The hike, which is four kilometers from the base, was very challenging, but I was able to do it. On the ride back, I was able to see the cloudless peaks of Mount Fitzroy. That was really a lucky day … it reminded me that life can be very unpredictable, with many twists and turns.
Ushuaia: I cannot believe I came to the southernmost city in the world! I hiked eight kilometers in the Tierra del Fuego National Park and paddled in the Lapataia river. This was definitely a very challenging excursion, but my guide made me feel very comfortable and helped me all along this challenging trek. Everybody in my trekking group made me feel comfortable as I was struggling to hike along the steep path. However challenging this trek was, I still loved it and enjoyed it, and was able to inhale the beauty of this pristine forest.
The next day I did a five-kilometer hike into Laguna Esmeralda, which was again breathtaking. Even though this track was not as challenging as the previous day, it was still challenging because of the muddy path. My guide was very patient with me and made us all feel very, very comfortable. This hike was worth it, as after five kilometers hiking, I was able to see Laguna Esmeralda. This beautiful green glacier lagoon was breathtaking; again not enough words to describe its beauty. I was very appreciative of my guide and all the group members who helped me as I was struggling to hike.
Antarctica: What can I say? I visited the coldest, driest, windiest place on our planet. Even though it was not fun journeying through the Drake Passage for 48 hours, going in and coming back, it was definitely worth the experience and risk-taking. After all, adventures are known for their challenges. The expedition team was excellent. They were highly and made sure everyone on the ship had a great experience. Every one of the crew cared about us. Again, there are not enough words to explain how beautiful this continent is. I have never loved winter, snow, or even ice, but it taught me how to fall in love with ice. There were so many beautiful icebergs. And I fell in love with the penguins. I can definitely see myself sitting down in a place and just watching penguins all day. I even did the polar plunge. This trip taught me that I have the capacity to do a lot of things I did not expect to be able to do.
Mendoza: Usually, people come to Mendoza for wine. I came to Mendoza for something else besides wine. I can't believe I was able to see Mount Aconcagua, the highest mountain peak in all of the Americas. It was Mount Aconcagua that was my inspiration to come to Argentina. I saw Mount Aconcagua and learned about the different mountain ranges. I even enjoyed the beautiful ride along the mountain ranges through tunnels. I learned about the oasis and the irrigation system. I was very, very impressed with the irrigation system and how they divert the glacier river to feed the town and water the trees in the cities. I even visited an olive oil and balsamic vinegar factory. It was amazing to learn how olive oil was made before newer technologies came into place. I finally was able to taste different types of olive oil and balsamic vinaigrette, which I fell in love with. This was all thanks to my guide, who was wonderful throughout the trip. She was what made the trip so memorable. I definitely had a great time interacting with her and learning from her. I cannot believe that during my short stay in Mendoza, I was able to see many things and learn many things.
Salta/Jujuy: Again, my words come up short in describing how much I enjoyed these two beautiful provinces. They reminded me of Peru, having once been part of the Incan civilization. There is so much history and countless natural beauty within these two provinces. It was my guide who made this trip unforgettable. He made this trip very educational and fun at the same time. I visited some small towns, both colonial and pre-colonial. I visited many breathtaking areas, such as Quebrada de Las Flechas, Cafayate, Cachi, and Humahuaca. It was unbelievable how the topography changed on different points of my journey. I am so happy that he was my guy, as I learned so much from him, especially about geology. I sincerely do not have enough words to describe how grateful I am to have learned from him.
Iguazú: One word, spectacular! I cannot believe I saw the Iguazú Falls from the Argentine and Brazilian sides. It was hands down one of the most beautiful waterfalls I've ever seen. I even did a boat ride to get a river-level perspective of these falls. I'm glad to have had a guide who was so excited and enthusiastic in showing me different parts of the waterfalls along the different trails in the national park. He was excited to show me the national bird reserve in Brazil on my last day. I could feel myself coming back to Iguazú Falls and just standing there and enjoying the beautiful, spectacular view of this magnificent group of water bodies.
Once again, I thank my travel agent from the bottom of my heart for arranging this beautiful and majestic adventure for me. I learned so much history and geology. I also learned that I had the capacity to undertake difficult, challenging trekking that I didn't think I was able to. I came out of this trip feeling like a stronger person. I cannot wait to work with him again for another adventure!
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Paul's Travel Agency
Based on 395 reviews
Destinations:
Verified Review
We had a great trip to Peru! Zicasso’s tour operator was super-helpful in working through the final itinerary and activities with us and answered a lot of questions we had on everything, from what cities to visit, hotels, and even trains. Our travel agent was great in handling the finalization of the itinerary and keeping us informed as our trip came closer. The final itinerary, provided a few weeks before our trip, detailed the times for meeting our guides and our pick-ups and drop-offs, which was very helpful.
Our guides were amazing! We had a great time with them in Lima, the Sacred Valley, Machu Picchu and Cusco. The drivers and vehicles provided through our travel company were great, with safe drivers in clean and comfortable vehicles.
Our trip was planned perfectly to help us adjust to the climate. Starting in Lima and ending in Cusco worked great for us and allowed us to get used to the higher elevations. In the end, our itinerary was nine days/eight nights and we didn't feel rushed at all during our trip.
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Lucia's Travel Agency
Based on 44 reviews
Destinations:
Verified Review
Our Zicasso travel operator did a wonderful job of helping us plan and organize our trip to Argentina and Chile. We were very happy with all our accommodations and it was really amazing to have all the transports show up on time with our names, even when our flight arrived very late in BA. It was so much easier having that arranged by our travel operator. Our agent checked in frequently during our trip to see how things were going, which was greatly appreciated. I would recommend our tour operator to anyone going to areas they service. Muchas gracias.
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Elvira's Travel Agency
Based on 61 reviews
Destinations:
Verified Review
This tour company did an excellent job of understanding our needs and helping us every step of the way, from initial contact and throughout our trip. They chose excellent drivers and guides, and continually checked in with us to make sure things were running smoothly. When we missed a connection because of a delayed flight they advised suppliers and rescheduled drivers and guides. Special commendation to our agent who gave us months of personal attention and made it possible for us to get a taste of several regions during a short two week vacation and the travel specialist who met with us and acted as our hostess for the trip. I highly recommend both the trip planner and Zicasso for putting us in contact with them. Shirley S.
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Ivan's Travel Agency
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Agency Description
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Sergio's Travel Agency
Based on 1 reviews
Destinations:
Verified Review
Our Zicasso agent was very responsive to my requests about our itinerary in Chile. He did a great job of choosing hotels, flights, and the daily activities. Our guide/driver in the lake region around Lake Llanquihue was knowledgeable and friendly, while being professional. When he drove us back to Puerto Montt to rent our car, he stayed and helped us through the whole process, including leading us to the right route to drive to Chiloé Island. We couldn't be more pleased with the services.
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