Scandinavia Tours & Vacations

From start to finish, this was a flawlessly planned and deeply memorable trip. Zicasso’s travel specialist was exceptional—her attention to detail and genuine enthusiasm for the destination came through in every element of the itinerary. We never had to think or worry about logistics; everything was seamlessly organized and waiting for us.

What really stood out was the flexibility built into our Lapland experience. When weather conditions shifted, the staff at our hotel in Lapland and activity guides rearranged our schedule without hesitation and with total professionalism. Rather than a disappointment, this adaptability led to some of the most extraordinary moments of the entire trip, including spectacular Northern Lights viewing that left our whole group speechless. The hotel team went out of their way to make sure every guest felt looked after and their warmth and hospitality made the experience feel truly special rather than just a packaged tour.

We were a group celebrating a milestone birthday and the travel company helped make it genuinely unforgettable. We would not hesitate to book with them again and will be recommending the travel specialist to anyone looking to explore Scandinavia.

Zicasso’s travel specialist was outstanding and helpful through the whole process. The trip met all of our needs. It was well planned out and hit the highlights of each city (Oslo to Flåm to Bergen).

The accommodations in each location were outstanding and when we had a question, we got prompt responses. From our hotel in Oslo (centrally located, quaint and small boutique) to the waterside hotel in Flåm with epic views and a great restaurant, to our hotel in Bergen overlooking the Brygge UNESCO site and 1,000km to the Floibergen, the rooms were clean, comfortable, and really great.

The walking tours in Oslo and Bergen were great. The air, train, and bus transits were smooth (after a first-day Oslo arrival snafu, which was not the travel company’s problem, but which was resolved effectively by the travel specialist) throughout the entire trip.

The recommendations for activities (not included) were great, with the highlights being the Oslo Cultural Museum. I took hundreds of photos and came home with countless great memories.

Thank you for putting together a great trip to Norway.

Attention to the details is the difference!

I have a friend who swears he can use ChatGPT to plan the ideal vacation. He does a search, gets a planned itinerary, spends hours making reservations, and inevitably a “detail” gets missed; something goes wrong. Maybe it’s flight issues (he once booked a semi-private flight and the plane landed in an area of the airport with no access to the rental cars. Oops!), maybe it’s that there’s loud construction next to the hotel he’s booked, etc.

With Zicasso’s travel specialist, there’s none of that. I reached out to her to plan a trip to Sweden (including the hotel made of ice) and let her know our dates, our budget, and what my wife and I wanted to do. A couple of Zoom calls later (including one with a specialist who was intimately familiar with the hotel made of ice), she had a perfect itinerary planned for us (including planning a tricky (for me) overnight train in a sleeper car traveling from Kiruna to Stockholm). All arrangements and reservations were made. I had to do practically nothing.

And I cannot emphasize “perfect” enough. We did so many active adventures, but we had necessary “downtime” to relax. In other words, we never felt rushed, but felt we did all that we wanted to do.

But it’s not just the ease of working with the travel company; it’s those “details.” For instance, her and the team made the recommendation to book a regular (i.e., warm) room at the hotel made of ice for the same night as our one-night stay in an ice room, just in case we found the ice room too cold. So when, in the middle of the night, my wife decided to bail on the ice room (note: she just couldn’t sleep; I found the room delightful), she had a room to retire to. Other guests we spoke to were quite envious of our arrangement/foresight (when I checked ChatGPT, it never made that recommendation).

Another example is that she recommended not snowshoeing in Stockholm in mid-March (due to the likelihood of slushy conditions). In contrast, ChatGPT did not caution against such a snowshoeing experience. She instead offered us a walking tour of Stockholm with a private guide. Note that she was spot-on; the temperature in Stockholm was 50 degrees (Fahrenheit), with not a flake of snow to be seen!

Also, she was there to answer questions about tipping practices, where to get food for our train ride, etc.

And no looking for taxis! We got off the plane in Kiruna, grabbed our luggage, and a driver with our name on a board whisked us away. Same thing going from the ice hotel near Kiruna to the Kiruna train station. Our taxi was waiting right at the entrance at the appointed time.

In Stockholm, she got us early check-in privileges (11am) at a gorgeous hotel right on the water and just a short walk from the old town.

Finally, the travel company’s app kept track of all our travel and activities, and pinged us with various reminders about flight departures and gates, etc.

So, sure, give AI a go if you want (and enjoy all the hassles of and time spent planning), but for true hassle-free travel abroad, I highly recommend this travel specialist and the tour operator.

Zicasso’s travel partner was great to work with. They understood what we were looking for and put together a great itinerary.

The hotels were fantastic and our resort in Ivalo, Finland, was fantastic. We would definitely recommend our hotel in Helsinki, our hotel in Tallinn, and our resort in Ivalo, Finland.

Zicasso’s travel specialist was exceptionally easy to work with. She was always ready in the planning stages with answers to any questions we had. She sent an informative and detailed itinerary. The entire trip went very smoothly and it was everything we had hoped for. One of the highlights was our last day in Helsinki, when she joined us for a walking and "tasting" tour of the city. We learned so much and we truly enjoyed her company.

The trip was superb. From the planning stage to the execution of plans, it surpassed our expectations. Zicasso’s travel specialist gave us a great holiday which encapsulated all we'd asked for and which ran seamlessly. We loved it.