Luxury France Tours

Zicasso's travel company planned a trip to the Provence region in France for me and my wife. We contacted them in March 2026 and wanted to travel in May 2026, which was sort of last-minute. Nevertheless, they did a splendid job selecting two boutique hotels, setting up tours, and arranging transfers and train tickets.

We loved the hotels, thought the tours were excellent, every driver was extremely friendly and helpful, and the train ride between Avignon and Aix went smoothly. The only thing we had to do was arrange air travel to and from Boston and Marseille. In retrospect, I wish we had them arrange the air travel, since the flights we scheduled were not great, but that's a tale for a different review.

Our trip to Provence was fabulous. The three cities, Lyon, Avignon, and Aix-en-Provence, gave us a real sense of the region. The food, wine, and tours were all magnificent. The hotels were lovely and centrally located. 

The five days in Avignon gave us a sense of the city and history.  All the guides were excellent and well informed. Our entire trip was well organized and the travel app which outlined our trip was “perfect." We were especially thankful for the drivers who were always on time.

We highly recommend our Zicasso travel expert and our travel company. We have never been disappointed with Zicasso.

This is the email that I shared with the travel specialist. Sharing it with you as well.

“Actually, the trip was nothing as we expected, and we were very disappointed in the quality of service from your agency. The apartment in Aix was in a great location but was a disaster. From hallways that smelled like sewage to plumbing issues, to not having a bathroom upstairs for the upstairs guest, having separate toilets and shower rooms, and old and peeling furniture, and that none of this was shared with us at the time of booking, I cannot believe that you would put clients in a hotel apartment like that. Please note that the hotel in Nice was lovely.

In addition, the tours that we took for Nice were not very good. The guides were actually just drivers and did not really share much. The guides in Aix were very good and I would highly recommend them, as well as the cooking class at a local cooking school. In addition, sending us a printed list of restaurants with no recommendations was not helpful. We could’ve pulled the same list from the Internet or ChatGPT. Further, in Aix, the drivers from and to the airport were not able to drop us off at the apartment and we had to walk a few blocks with heavy luggage - a fact  that you did not share with us prior. 

All in all, we enjoyed our time because we were with good friends in a beautiful country but we are very disappointed in the quality of your agency and the communication. This is not the quality we have come to expect from Zicasso. We will be sure to let Zicasso know. 

Regards, Liza."

Our trip to the South of France was absolutely amazing. We went to Nice, Provence, and Lyon. Zicasso’s travel specialists planned a fabulous itinerary and every detail was thought of. Each hotel was spectacular, the tours were great, and our travel specialist even made all of our restaurant reservations. I would work with them again in a heartbeat.

My daughter and I overall had a fantastic trip. It was arranged on very short notice, and I really appreciated the travel agent working with us with such short notice. The hotels we stayed in were excellent. Originally, we had requested 2 beds, but both places we got 1, and we were able to make it work. We were able to get to all the sights we were hoping to see, and had excellent tour guides for both private and small group tours. I would have liked to have more information for what to expect on some of those tours, for example, our trip to the lavender fields/Valensole included a stop at a lake with the option to swim. We had no idea, so did not bring swimsuits. Our trip to Cassis was listed as a 5 hour tour, but was scheduled in a way that it was basically the drive to Cassis, the boat ride through 3 of the Calanques, and a very short time to sit on the beach before driving back. We did not have time to eat lunch before the trip back, and the timing of the drive back meant that restaurants were also closed back in Aix when we returned. Finally, we would have liked some input- we had read about the Camargue area, but didn't expect it to be basically people's ranches. That was a disappointing day. Still all in all an amazing trip.

We had an amazing trip to Paris, Champagne, and Bordeaux! The guides throughout our trip were exceptional and the flow of the trip was well balanced. We were happy with the attention to detail and follow-up from Zicasso's travel company throughout our stay. We would use them again on our next trip!